Impressum

Privacy Policy

1. Introduction

This Privacy Policy describes how Stylebygrace (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit or make a purchase from our webshop.

We are committed to handling your personal data in accordance with the General Data Protection Regulation (GDPR).


2. Business Information (Data Controller)

Business Name: Stylebygrace
Address: Randveen 143, 2498 AG Den Haag, Netherlands
Email: cudjoej342@gmail.com
Chamber of Commerce (KvK): 89103181
VAT Number: NL004690378B04


3. Personal Data We Collect

We may collect and process the following personal data:

a. When you place an order:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

b. When you visit our website:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior (via cookies)

c. When you contact us:

  • Any information you provide via email or contact forms


4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract (processing your order and delivery)
  • Legal obligation (e.g. tax and accounting requirements)
  • Legitimate interest (improving our services and preventing fraud)
  • Consent (for marketing emails and non-essential cookies, where applicable)


5. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

We do not sell your personal data to third parties.


6. Sharing Your Data

We only share your data when necessary, including with:

  • Payment providers (e.g. Stripe, PayPal, Klarna)
  • Shipping partners (for delivery of your order)
  • IT and hosting providers (e.g. webshop platform)

These parties process data on our behalf and are required to comply with GDPR.


7. Data Retention

We retain your personal data only as long as necessary:

  • Order and billing data: up to 7 years (legal requirement in the Netherlands)
  • Customer service data: as long as needed to resolve your request
  • Marketing data: until you withdraw consent


8. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: cudjoej342@gmail.com


9. Cookies

Our website uses cookies to improve your experience.

We use:

  • Essential cookies (required for website functionality)
  • Analytical cookies (to understand website usage)
  • Marketing cookies (only with your consent)

You can manage or disable cookies through your browser settings.


10. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.


11. Complaints

If you believe your data is not handled correctly, you have the right to file a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens
https://autoriteitpersoonsgegevens.nl/


12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.